Terms & Conditions

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These terms and conditions apply to the use of this website at www.greetingsworld.com.ng (the “Website”). By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.


Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.

The www.greetingsworld.com.ng website is operated by Greetings World Personal Creations Limited, a company registered in Nigeria.
Our registered office is: CMFhub No. 20B Akin Osiyemi Street, Off Allen Avenue, Ikeja, Lagos, Nigeria.
Telephone number: 08139505862
Our company registration number is 3493972.
Any reference in these terms and conditions to “we” or “us” refers to Greetings World Personal Creations Limited


You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

Ordering From Us

You are deemed to place an order with us by ordering via our online checkout process or calling us on our contact phone number(s). We will send you an order acknowledgement by email, detailing the products you have ordered. Our acceptance of an order takes place when we dispatch the order. When you receive the order the purchase contract has been completed.

Please note that we reserve the right to brand our personalised products and also reserve the right to share images of orders placed by a customer on any of our social media platforms.

We may refuse to accept an order:

  1. Where goods are not available
  2. Where we cannot obtain authorisation for your payment
  3. If there has been a pricing or product description error
  4. If the order is to be delivered outside of the Nigeria.
  5. If your order for personalised products contains content which is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience.

Order Cancellations

For Next Day Delivery orders, you have the legal right to cancel your order before 3pm of the day the order was placed. While for all other orders, you have the legal right to cancel your order before the end of the day the order was placed.

If you wish to cancel your order you can notify us by contacting us through the website, email or by telephone (08139505862). This must be before the said timescales above.

Please note:
We reserve the right to cancel your order at any time and issue a full refund.
The provisions of this clause do not affect your statutory rights.


All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

Where we charge separately for packing, shipping and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

Service Access

While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.


We will deliver the Products ordered by you to the address which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which have not been received.

You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the Products directly to a friend, a relative, or to your place of work.

We do not deliver outside of Nigeria.

Delivery will be made on your selected delivery date. Our normal working hours are Monday to Friday 9am – 6pm. We only process and despatch orders during these timescales. All delivery and dispatch timescales will not include Sundays or national holidays.

Whilst we make every effort to deliver gifts within the specified time and delivery dates, on occasion due to unforeseen circumstances we cannot always guarantee delivery at your preferred time and date, or accept liability for deliveries made outside this period. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries

Some states and remote areas in Nigeria may not be covered by our normal delivery services and so we may have to contact you to advise you of extra delivery charges.

If the product(s) you have ordered do not arrive within 7 working days after your selected delivery date, Greetings World accepts no liability unless you have contacted us via email within this period.

The majority of our products within Lagos are despatched by Greetings World Courier while those outside Lagos are despatched by UPS. If next day is selected this will be delivered the next day.

In the event you have not received your order, we must allow the following timescales before we can take further action, and claim back from the relevant carrier for lost items.

Within Lagos: 1 working day from expected date of delivery
Outside Lagos: 2 working days from expected date of delivery
Next day delivery (Only Within Lagos): 1 working day from expected date of delivery

Next Day Delivery

Next day delivery is only available Within Lagos from Mondays to Saturdays, excluding national holidays.

  1. From Monday to Friday & Sunday, orders must be placed before the cut-off time of 2:00pm, in order to be allowed to select the next day at checkout. Any orders placed after this time will be unable to have the next day delivery option.
  2. Orders placed on a Sunday will have Monday as the earliest select-able delivery date.
  3. Unfortunately we can not deliver on most national holidays. In this instance please expect your delivery on the next working day.
  4. Our carriers will normally deliver your parcel between 9am and 5pm but certain carriers may deliver later; unfortunately we cannot give you a more specific delivery time than this.
  5. A signature may be required on receipt.
  6. If you are not around to accept your parcel, the carrier may leave it with a neighbour/sibling/colleague, if they think it is safe to do so. A call call will be made to you to let you know this has been done.
  7. If the parcel can’t be left with someone, the carrier will bring it back to Greetings World office so you can pick it up from there.

Please note: we will not be held liable for any late deliveries if delays occur by causes beyond our reasonable control including, without limitation:-

  1. fire;
  2. severe weather conditions;
  3. industrial dispute;
  4. strike or labour disputes

Links to and from other websites

Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

  1. you do not remove, distort or otherwise alter the size or appearance of www.greetingsworld.com.ng
  2. you do not create a frame or any other browser or border environment around this Website
  3. you do not in any way imply that we are endorsing any products or services other than our own
  4. you do not misrepresent your relationship with us nor present any other false information about us
  5. you do not otherwise use any trade marks displayed on this Website without our express written permission
  6. you do not link from a website that is not owned by you and
  7. your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke the right granted in this clause at any time and to take any action we deem appropriate.

You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of any clause


We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence  (ii) fraud (iii) misrepresentation as to a fundamental matter or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.


You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from us.

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with the clause above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Any rights not expressly granted in these terms are reserved.


While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.


Each registration is for a single user only. We do not permit you to share your username and password with any other person nor with multiple users on a network.

Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.


You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

Only the parties to these terms and conditions may seek to enforce them. Nothing in these terms and conditions is intended as granting any persons who are not parties to these terms any rights under the Contracts.

Updated: 20th April 2017

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